Home, car, health and travel insurance from a team that answers the phone, pays claims in days and treats you like a neighbour, not a policy number.
Takes about 4 minutes · No impact on your credit score · Already a customer? Renew in the app
Our insurance
Clear cover, fair prices and a 10% discount when you hold two or more Shieldcrest policies.
Buildings and contents cover, with accidental damage and home emergency options.
From £14.20/monthComprehensive cover with a courtesy car, windscreen repair and 24/7 roadside help.
From £31.50/monthFast-track specialists, private scans and a 24/7 online GP for the whole family.
From £38.90/monthSingle-trip and annual multi-trip cover, including medical emergencies abroad.
From £4.10/monthLevel and decreasing term life cover to protect the people who rely on you.
From £6.80/monthLiability, property and cyber cover for sole traders and growing companies.
From £12.40/monthWhy Shieldcrest
Most home and car claims are settled within two working days of approval.
Our claims team is in-house and never offshored. Call, chat or message any time.
Clear wording, no hidden exclusions. We publish our acceptance rates every quarter.
3,400 vetted tradespeople and garages, with every repair guaranteed for 3 years.
Claims made simple
Start a claim in the app or online in about 5 minutes, or call us any time, day or night.
A named handler calls you within 4 hours. Many claims are assessed by video the same day.
We send an approved repairer, or pay straight into your account once your claim is agreed.
Live claim tracker
See every update the moment it happens, message your handler directly, upload photos and choose a repair slot that suits you.
Compare cover
| What’s included | Essential£14.20/monthChoose Essential | Most popularPlus£19.80/monthChoose Plus | Premier£32.40/monthChoose Premier |
|---|---|---|---|
| Buildings cover | Up to £500k | Up to £1m | Unlimited |
| Contents cover | £50,000 | £75,000 | £150,000 |
| Accidental damage | — | ||
| Home emergency | — | Add-on | |
| Legal expenses | Add-on | ||
| Possessions away from home | — | £2,000 | £10,000 |
| Alternative accommodation | £20,000 | £50,000 | Unlimited |
| Standard excess | £250 | £150 | £100 |
| 24/7 claims line |
Prices are examples for a 3-bedroom semi-detached home in Bristol with no claims in 5 years, paid monthly. Your price depends on your circumstances. Policy limits, exclusions and excesses apply; see the policy wording and Insurance Product Information Document.
Shieldcrest for Business
From sole traders to firms with 250 people, get cover tailored by specialists who understand your trade, with claims handled by a dedicated business team.
The Shieldcrest app
Manage every policy, claim in minutes, call roadside help with your location already shared and talk to a GP by video, all in one app.
Customer stories
★★★★★
“A pipe burst while we were away. I reported it from the airport and a plumber was there before we landed. Our kitchen was dried, fixed and painted within three weeks.”Repair started in 6 hours
★★★★★
“Someone reversed into me at a junction. The app had a courtesy car booked before I had even finished the call with the other driver.”Courtesy car same day
★★★★★
“My daughter broke her wrist skiing in the Alps. Shieldcrest spoke to the clinic directly and we never paid a penny upfront.”£4,860 settled direct
Financial strength
Independent agencies rate our ability to pay claims among the strongest in the market. We hold almost twice the capital regulators require.
Annual report & solvency disclosuresQuestions
Once your claim is agreed we pay most home and car claims within 48 hours, straight into your bank account. If we send one of our approved repairers instead, they will usually contact you within one working day to book a visit.
Yes. You can upgrade, add extras such as accidental damage or home emergency, or update your details in the app at any time. We only charge or refund the difference for the days remaining.
It can, depending on the type of claim. Not-at-fault claims where we recover our costs usually have no effect, and you can protect your no-claims discount on car policies.
Standard home policies cover homes you live in. If your home will be unoccupied for more than 60 days, or you let it to tenants, talk to us about our landlord and unoccupied home policies.
The excess is the part of a claim you pay yourself. Each policy shows a compulsory excess, and you can choose a higher voluntary excess to lower your premium.
You can cancel within 14 days for a full refund if you have not claimed. After that, cancel any time in the app or by phone and we will refund the unused premium, minus a £25 fee.
Our UK team is here whenever you need us.